Refund Policy
Last Updated: July 15, 2025
At Nonso Dev Academy, we are committed to providing high-quality educational content and ensuring your satisfaction with our courses. This Refund Policy outlines the terms and conditions for refunds on course purchases.
Satisfaction Guarantee
We offer a 14-day satisfaction guarantee for all our courses. If you are not satisfied with a course, you may request a refund within 14 days of purchase, provided you have completed less than 30% of the course content.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The refund request is made within 14 days of the original purchase date
- You have completed less than 30% of the course content
- You can provide a valid reason for the refund request
- The course was purchased directly from Nonso Dev Academy (not through a third-party platform)
Non-Refundable Items
The following purchases are not eligible for refunds:
- Course bundles or packages with promotional pricing
- Courses where you have completed more than 30% of the content
- Digital downloads or supplementary materials
- Courses purchased more than 14 days prior to the refund request
- Subscription services after the initial 14-day period
How to Request a Refund
To request a refund:
- Send an email to support@nonsodev.com with the subject line "Refund Request"
- Include your full name, email address associated with your account, and course title
- Provide a brief explanation of why you're requesting a refund
- Include your order number or transaction ID if available
Processing of Refunds
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5-10 business days and will be issued to the original payment method.
Special Circumstances
We understand that special circumstances may arise. If you experience technical issues that prevent you from accessing the course content, or if there are other extenuating circumstances, please contact our support team at support@nonsodev.com, and we will address your concerns on a case-by-case basis.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website with an updated "Last Updated" date.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@nonsodev.com.